Zoom vs. Microsoft Teams: Which is Better for Collaboration Meetings?

Zoom VS. Microsoft Teams

Since the spread of the COVID-19 epidemic, many programs for remote communication and working from home have spread due to the difficulty of mobility, so many diverse companies in various countries of the world, as well as training academies and universities, have resorted to online communication programs to make video calls and hold conferences and conversations (Microsoft Teams and Zoom), which have received great demand. During the recent Corona crisis, we will review in this blog a comparison between Microsoft Teams and Zoom applications.


Which apps enable teachers to interact with their coworkers and students, collaborate on development, and guarantee fair use?

ISTE Educator Standard 4

Educators dedicate time to collaborate with both colleagues and students to improve practice, discover and share resources and ideas, and solve problems.


Collaboration in the modern workplace is increased by Microsoft Teams within the Microsoft 365 universal toolkit. Microsoft Teams is a chat-based workspace in Microsoft 365 with persistent chat, simple file access, customizable and extensible features, and the security that teams trust to fulfill the needs of this evolving modern workplace. It was developed as a chat-based workspace in Microsoft 365 with persistent chat, simple file access, customizable and extensible features, and the security that teams trust to fulfill the needs of this evolving modern workplace. Microsoft Teams was developed as a chat-based workspace in Microsoft 365 with persistent chat, simple file access, customizable and extensible features, and the security that teams trust to fulfill the needs of this evolving modern workplace. ((Microsoft ,2023)

Zoom Teams from all around the world use the complete Zoom platform to allow innovative working, learning, healthcare, service delivery, event hosting, and workforce empowerment models. Zoom technology was integrated by CrowdOptic into a video integration solution that enables hospitals to webcast surgical procedures live for instruction and technical support. Cobb County School District integrated Zoom into its unique learning management system to provide seamless access to Zoom for its teachers and students. The Digital Storytelling Lab at Columbia University used Zoom and Miro to create immersive virtual learning experiences. Hamilton County Developmental Disabilities Services uses Zoom Phone to support its users and foster greater participation among the families it supports. Visit our customer stories page to see how big and small businesses alike explain why they selected Zoom and how our platform helps them do their best and most important work. (Janine Pelosi,2021)

Studying students’ perspectives on the Zoom application Results and Discussion The responses collected from the 5-point Likert-type survey items were grouped into four categories: students’ attitudes toward the use of Zoom; students’ perceptions of the impact of using Zoom on their learning; students’ perceptions of their classroom engagement while using Zoom; and students’ comparisons between face-to-face and Zoom sessions. 22.58% agreed that they enjoyed using it, while 48.39% disagreed. 19.36% indicated that they would like to use Zoom in other classes, while 55.01% disagreed. The means of students’ responses for the five survey items ranged from 2.29 to 3.10 out of 5, which indicated a less favorable level of support for the use of Zoom. Serhan et al. (2018) found that 9.68% of students agreed that the use of Zoom improved their learning, while 61.29% disagreed. 

Additionally, 9.68% agreed that the use of Zoom helped develop their confidence in the subject, while 70.97% disagreed. The results of this study agree with the results of Wang et al. (2018), who found that student participation in Zoom was low. This study found that students found Zoom sessions to be more flexible and convenient than face-to-face classrooms, but there were some disadvantages, such as more distractions, difficulty staying focused, and difficulty communicating with instructors face-to-face. Additionally, the quality of interaction and feedback was not the same as in person, making it difficult to learn from and interact with anyone during the use of Zoom. The major disadvantages of using Zoom, according to students, include distractions (42.11%), poor quality interaction and feedback (36.64%), poor educational quality (15.79%), and technical difficulties (5.26%). Wang et al. (2018) found that the researchers did not observe any critical technical difficulties, and the students in their study did not report any major technical difficulties while using Zoom. (Serhan, D., 2020)

A study of students’ satisfaction with the Microsoft Teams application in distance learning The questionnaire and interview data were analyzed in this study using a 4-point Likert scale and three descriptive statistical methods. 500 students from the Faculty of Teacher Training and Education made up the population, and 176 samples were distributed among five study programs. To ascertain how students felt about using the Microsoft Teams application for online learning, survey and interview data were analyzed. Results and discussions were obtained using a Google Forms survey that was distributed. Table 2 reveals that 58% of respondents chose to agree to the use of Microsoft Teams as an online learning application, and 28.48% of respondents strongly agreed. However, 34.51% of respondents chose to disagree, while 28.45% did the same, indicating that some students may have encountered difficulties while using Microsoft Teams for learning. 81.2% of survey participants believed Despite the need for improvement, the learning process would continue using Microsoft Teams during the pandemic. The most significant information in this text is that the Faculty of Teacher Training and Education UNIPA students are willing to participate in online learning using the Microsoft Teams application and that they have a favorable opinion of its use. They also make recommendations on how to use Microsoft Teams to enhance the learning process, including enhancing the way that course material is presented, fostering balanced interaction between professors and students, and offering tutorials on how to use the Microsoft Teams application. During the COVID-19 pandemic, FKIP UNIPA students had a positive opinion of using the Microsoft Teams application in online learning, with During the pandemic, students anticipate lectures using Microsoft Teams to continue. However, the internet connection there was less reliable, and using Microsoft Teams used up a lot of internet quota. Lecturers should be more inventive and interact with students about Microsoft Teams to solve these problems. (Kristiana Nathalia Wea and Agustina Dua Kuki, 2021)

In a study on the impact of the Microsoft Teams and Zoom applications on improving teaching and learning English during the COVID-19 pandemic, From the point of view of English teachers in Palestine, there is no denying that the tremendous and quickening pace of technological development in all spheres of economic, industrial, commercial, and educational life has given rise to a number of terms designed to capitalize on these technologies in the field of education, such as the virtual environment, schools and electronic laboratories, learning management systems, electronic courses, e-learning, and educational platforms. This compelled educational institutions to revise their plans and strategies for teaching while also working to incorporate contemporary technologies. This study looked at how the Microsoft Teams App and Zoom App improved English teaching and learning during the COVID-19 pandemic from the perspectives of Jenin City’s English teachers. When asked which videoconferencing program they preferred, the majority of participants selected Zoom because of its ease of use.

(Manal Hamarsha & Tahani R. K. Bsharat, 2022)


My research in this unit focused on delving into what is the best digital tool for every employee and student to use: is it Zoom or Microsoft Team? I set out to learn more about the different ways to organize these tools and benefit from them in remote collaboration. Educational institutions, universities, and many companies have used remote communication tools. Limitations limit the ways in which teachers can facilitate collaboration with students and are challenged by other collaborative tools that are approved for use. However, there are many business and professional apps available that are designed to increase productivity, collaboration, and workflow. I believe many of these applications are still useful for collaborative work between colleagues, administrators, and managers. Moreover, the features inherent in Microsoft Teams, including channels, tabs, file storage and sharing, and chats, are widely leveraged to support collaboration with students and staff. When reviewing survey data and anecdotal experiences of staff and students, it is critical that these features be organized and streamlined in a way that is easily accessible and understood by all stakeholders. Microsoft Teams is inclusive and flexible but can be overwhelming for some. Therefore, Microsoft Teams needs training so that everyone can use it fairly. On the other hand, Zoom offers easy access for students and teachers, collaboration tools such as simultaneous screen sharing and the ability to record meetings, and integration with Outlook and Gmail for scheduling meetings. From my research, I find that Microsoft Teams is more distinguished for collaboration and development, but it needs training so that teachers and students can use it fairly. However, Zoom is easier and more flexible for teachers and students, and it does not require training.


staff, I.T. (2023) Microsoft teams increases collaboration in the modern workplace at Microsoft, Inside Track Blog. Available at: https://www.microsoft.com/insidetrack/blog/microsoft-teams-increases-collaboration-in-the-modern-workplace-at-microsoft/ .

How the world connects: Why half a million businesses choose Zoom (2022) Zoom Blog. Available at: https://blog.zoom.us/how-the-world-connects/

Serhan, D. (2020). Transitioning from face-to-face to remote learning: Students’ attitudes and perceptions of using Zoom during COVID-19 pandemic. International Journal of Technology in Education and Science (IJTES), 4(4), 335-342.

 Kristiana Nathalia Wea and Agustina Dua Kuki 2021 J. Phys.: Conf. Ser. 1842 012016. Available at: https://iopscience.iop.org/article/10.1088/1742-6596/1842/1/012016 

Comments are closed.